Frequently Asked Questions

1. I registered my details with CardXray but I have not received my e-mail with the registration details
   
2. I have downloaded a new Poker site which Card-Xray is compatible with, but CardXray is not automatically finding it
   
3. How do I use CardXray with my poker site?
   
4. My poker site takes up the whole screen so there is no room to view Card Xray?
   
5. Why do I sometimes get a redline across the advisor?
   
6. Why does the calculator show 6 outs for a pair after the flop?
   
7. Should I always follow the advice given on the advisor?

Q: I have downloaded a new Poker site which Card-Xray is compatible with, but CardXray is not automatically finding it

Card-Xray reads the hand history logs which are stored on your computers hard drive and interprets the information from these. They have usually been default set to on, but if Card-Xray cannot find the site it is possible that it has been switched off. Please go to the Hand History Configuration and switch it on. For example at Party Poker it can be found as below.

In order for a Hand History folder to be created one full hand on a real money table must have been played. Once one full hand has been played then please restart CardXray and it should find the poker site. If it still does not find it then you can manually enter the site by completing a scan or adding a new site on the start up screen.

Q: How do I use CardXray with my poker site?

Card Xray is very easy to start up. Just choose the poker site you wish to play on and (if necessary) the screen name you wish to use from the start up box> Press OK and you're away. Choose any or all of the windows you wish to use out of the menu box. Use your mouse to drag each window around the screen in order to position then wherever you want. CardXray will start after one or two complete hands have been played.

The easiest thing to check is the your windows screen resolution. In the Windows Control Panel, select the "Display" option and check the "Settings" tab to see if you can increase your screen resolution. That will solve your problem.

Alternatively, check the options on your Poker Site to see if you can make the tables smaller.

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Q: Why do I sometimes get a redline across the advisor?
This means the table is short handed, i.e. less than six players. The advisors are designed for tables with more than six players. However it will continue to give advise but the redline is a warning that the table is short handed and your strategy should change accordingly. Although the advisor may still be a good guide it should not be relied upon, especially by the time you are played heads up (one on one). Then factors such as playing styles and chip counts become even more important. Ace 8 off suit would not necessarily be a good hand in standard play but is a strong hand in heads up. Same can be applied to low pairs.

Q: Why does the calculator show 6 outs for a pair after the flop?

The calculator will look for the outs on the pocket cards rather than the community cards. Any pair in the community cards creates a pair for all players so it does not give you any advantage. An example of this is, pocket cards A Q, flop 2 9 7 . There are three unaccounted Aces and three Queens. This therefore makes six possible outs to pair one of the pocket cards.

Q: Should I always follow the advice given on the advisor?
Although the advisors are good starting points they cannot guarantee you winning. Poker by its very nature is a game which involves gambling and on most hands there is a chance someone can beat you. By following the advisor you should reduce the number of times your will be beaten and increase the number of pots you win as you will have good starting standards. But you need to take into account playing styles of your opponents, the number of chips everyone has and the pot odds for that hand.